Jaano - Community Help

Swaniti Initiative
We are a Delhi-based social enterprise committed to providing development solutions to policymakers and State Government through on-ground interventions in-depth research and data analysis on issues of health education gender water and sanitation and livelihood.
Jaano is a one-stop solution for solving government services related problems using contextualised hyper-local curated public services knowledge bank, while creating a channel for public feedback that helps in identifying specific challenges in each area. The platform helps users to avail paid services through government-certified E-Mitra/CSC providers for all government-related schemes and services. The platform, creates a trust relationship between the user and services provider to ensure that the payment is only released when the services are successfully delivered. Stay informed with official notifications through the Curated Newsfeed.
Jaano is an intermediary between USERS and E-Mitra/CSC service providers, price will be variable depending on service provided by Emitra/CSC service providers. Typical range of prices will be according to this list. Download file
Contact Us
If you have any questions about us, curious about who are we, you may reach out to us, with your queries, grievances, feedback, and comments at [email protected]
[email protected]
Address: 13/14, Block 13, Sarvapriya Vihar, New Delhi, Delhi 110016

What is "Jaano"?

Can I access the app without signing-up?

I have lost my old phone. How do I get my old account with a new phone number?

I am not getting OTP on my phone number. What should I do?

How can I change my language?

In how many languages Jaano is available?

What is Official Feed?

What is Offer Help Feed?

How can I request for help?

How can I offer help to others?

What is "Mark as a Solution"?

What is "Thank you Note"?

What is Local Stars?

How can I be a Local Star?

What is "Jaano Point"?

How to block or unblock others in chat?

How can I send message to someone on Jaano?

My app is not working properly. What can I do?

How can I share my feedback to Jaano?

For any queries or questions please feel free to reach out to us.
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